Terms of use

1. Age Restrictions

1.1. Kiyali products are alcoholic beverages and are intended exclusively for individuals who are 18 years of age or older.
1.2. By using the website and placing an order, you confirm that you are at least 18 years old.

2. Use of the Website

2.1. The user undertakes to provide accurate and truthful information when placing an order.
2.2. It is prohibited to use the website for illegal purposes or to mislead other users.
2.3. In case of violation of these Terms, we reserve the right to restrict or deny access to the website.

3. Orders and Payment

3.1. An order is considered confirmed once it has been placed on the website and you have received confirmation from us.
3.2. Payment may be made online via payment systems or upon delivery (if such an option is available).
3.3. Prices for products are listed in the national currency of Ukraine and are subject to change without prior notice.

4. Delivery

4.1. Delivery is carried out by courier services partnered with Kiyali.
4.2. Delivery time and cost depend on the chosen courier service and delivery location.
4.3. We are not responsible for delays caused by the courier services.

5. Returns and Exchanges

5.1. Alcoholic beverages fall under the category of goods that cannot be returned or exchanged according to the legislation of Ukraine, except in cases where the product has a manufacturing defect.
5.2. If you receive a defective product, you may contact our support service to resolve the issue.

6. Liability

6.1. We are not responsible for any harm caused by the incorrect or excessive consumption of alcoholic beverages.
6.2. The user bears full responsibility for complying with the laws of their country regarding the purchase and consumption of alcohol.

7. Copyright

7.1. All website materials (texts, photos, logos, design) are the property of Kiyali and are protected by copyright law.
7.2. Use of materials without prior written consent is prohibited.

8. Changes to the Terms

We may update these Terms of Use at any time. The most recent version will always be available on this page.

9. Contact Information

For any questions, please contact us:

Kiyali
E-mail: kiyali.distillery@gmail.com
Phone: +38 (098) 871 88 88